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What is an AI strategy?

An AI strategy helps to deploy Artificial Intelligence where it brings the greatest benefit to the company. It establishes which goals are to be achieved, which use cases are suitable for this, and how AI fits into the company strategy.

You don't need a comprehensive strategy document for this. More important is a clear guiding principle. What problem should be solved? What goal is behind it? And what is the best way to start? This way, individual AI experiments gradually become a real strategy that provides noticeable benefits to the company and secures its competitiveness.

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In conversation with Andreas Liebl, Robert Bruckmeier, and Hendrik Reese

A clear strategy determines the impact of AI in the company. It starts with the right question, clear priorities, and measurable use cases.

Dr. Andreas Liebl (appliedAI), Hendrik A. Reese (PwC Germany), and Robert Bruckmeier (BMW Group) provide an overview.

Our topic ambassadors

Portrait von Robert Bruckmaier BMW
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Robert Bruckmeier

BMW Group
General manager, Computing and AI Network

Dr. Andreas Liebl - appliedAI
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Dr. Andreas Liebl

appliedAI Initiative GmbH & appliedAI Institute for Europe GmbH
Managing Director and permanent guest in the Bavarian AI Council

Portrait von Hendrik A. Reese - PwC
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Hendrik A. Reese

PwC Germany
Partner

Why is an AI strategy important?

What an AI strategy looks like depends heavily on the size and goals of a company. Large companies often benefit from planning AI broadly and across all areas from the start. Smaller companies often fare better by starting with individual projects. This allows them to gain initial experience without committing many resources and creates a basis for later investments.

Regardless of size, an AI strategy is always an ongoing process. The path to a data-driven company is never fully completed. Therefore, the strategy should be closely linked to specific use cases and regularly reviewed.

An AI strategy is particularly useful when a company:

  • plans its first AI applications,

  • wants to make processes more efficient,

  • wants to automate recurring tasks,

  • wants to address or counteract a skills shortage, or

  • is already experimenting with AI.

The earlier goals and priorities are set, the easier it is to make later decisions.

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AI strategy in Germany and Bavaria

The federal government and states are also pursuing their own AI strategies – with clear priorities and billion-euro investments. They show: Good framework conditions also determine how successfully AI is implemented in practice.

Germany:

The national AI strategy (2018, updated 2020) was supplemented by the AI Action Plan of the BMBF. By 2025, the federal government is providing around 5 billion euros, including over 1.6 billion euros through the action plan. Focus areas: more AI professorships, stronger practical transfer in companies, and "AI made in Germany".

Source: Federal Government AI Strategy

Bavaria:

With the Hightech Agenda, the Free State has invested around 5.5 billion euros since 2019, of which 360 million euros are specifically focused on AI – for research, AI professorships, and transfer to SMEs. Four focus areas: Intelligent Robotics, Data Science, Health, and Mobility.

Source: Hightech Agenda Bavaria

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Developing an AI strategy in 5 steps:

  • Step 1 – Identify problem

Sit with your team and collect concrete everyday problems: Which task repeats constantly and consumes time? Where do errors frequently occur, for example in data entry, scheduling, or offer creation? Note how many hours per week each task takes – this quickly shows where the biggest lever is.

  • Step 2 – Set goal

Formulate a concrete, measurable goal for your problem instead of a general intention. Instead of "We want to become more efficient" say: "We want to reduce processing time for customer inquiries from two days to two hours" or "We want to cut the error rate in invoice verification by half." This way, you can clearly say after the project whether it worked.

  • Step 3 – Choose use case

Choose a task that occurs daily or weekly, is clearly defined, and can be implemented in a few weeks – for instance, summarizing emails, pre-sorting applications, or automatically creating proposal templates. Avoid cross-departmental large projects for a start; they take a lot of time and carry a high risk of failure.

  • Step 4 – Define responsibilities

Appoint a fixed contact person who will accompany the project from start to finish – for example, a manager from the affected department or a particularly tech-savvy person on the team. This person plans the timeline, gathers feedback from employees, and reports progress to management.

  • Step 5 – Evaluate experiences

Schedule a fixed date right from the start after 4 to 8 weeks to take stock: Was the goal set in step 2 achieved? How has the team adapted to the new solution? Document the findings in writing and decide based on this whether to expand, adjust, or discontinue the use case.

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STRATEGY

Strategic planning secures competitive advantages and involves setting goals, identifying use cases, and integrating AI into the overall company strategy.

Data

Data is the foundation for every AI system. Their quality and integrity determine the possibilities and performance of AI applications.

ECOSYSTEM

In the use and implementation of AI, collaborations can bring many advantages. A strong ecosystem promotes innovation through the transfer of knowledge, resources, and technologies.

FUNDING AND SUPPORT

The costs of introducing AI vary between free versions and significant investments for developing proprietary solutions. To alleviate the investment burden, there are various support options.

CULTURE AND MINDSET

An open and willing-to-learn corporate culture is fundamental to successfully implementing AI. The focus is on reducing reservations and fears and involving the workforce in the transformation process.

Organization

The use of AI requires a well-thought-out organizational structure. This forms the foundation for the sustainable development of AI technologies and the effective collaboration between different departments and interdisciplinary teams.

Technical Requirements

A robust and flexible infrastructure includes hardware and software components, network infrastructure, and development processes to successfully implement, train, test, and utilize AI models.

Talent and Competencies

The development and integration of AI require a qualified team and specific expertise. This includes both technical skills and strategic and infrastructural understanding.

Law and Regulation

Compliance with legal requirements and standards is essential for the use of AI. With the EU AI Act, guidelines have been created for AI solutions that will apply in all EU states during the creation and use of AI.

Ethics

Ethics in AI involves the implementation of moral principles to realize the benefits of AI and reduce risks. Topics such as transparency, fairness, and the avoidance of bias, explainability, and data protection are essential in this context.